Customer Service & Tips
With several years of experience listening to ORLs, a wide range of products and hundreds of installations, the technical sales representative assisted by the technical department is your preferred partner in the realization of your project. The advice will always be informed and the proposals sized for each case.
For this, Collin uses and provides you with elements that will help you in your decision such as:
- the realization of 2D and 3D plans for the project of an installation:
. Taking measurements on site
. Contact with architect or biomedical service
. Anticipation of cable passages
. Site monitoring and highlighting constraints, etc.
- visiting already installed sites
- demonstrations of equipment in the operating room or in consultation
- Dissection classes or LIVE surgeries with targeted topics
- Small group custom training sessions with referrals
- technical days for biomedical services